Terms and Conditions

Terms and Conditions - Bike It Now!

Last Updated: August 6, 2025

Please read these Terms of Service ("Terms") carefully before using the Bike It Now website ("the Website") and our services. By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you may not use our services.

1. General Conditions

  • Agreement: These Terms form a binding contract between you and Bike It Now (referred to as "we," "us," or "our").

  • Eligibility: By using our services, you represent that you are at least the age of majority in your place of residence and that you have the legal capacity to enter into this agreement.

  • Changes to Terms: We reserve the right to update, change, or replace any part of these Terms at our sole discretion. It is your responsibility to check this page periodically for changes. Your continued use of the Website after any changes are posted constitutes acceptance of those changes.

2. Product Information and Pricing

  • Accuracy: We strive to ensure that all product descriptions, images, and pricing on our Website are accurate. However, we do not guarantee that the information is free of errors or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

  • Pricing: All prices are listed in New Zealand Dollars (NZD) and include GST (Goods and Services Tax) unless otherwise stated. We reserve the right to change prices at any time. The price you are charged will be the price at the time of your order confirmation.

  • Stock Availability: All products are subject to availability. If an item you have ordered is out of stock, we will notify you as soon as possible and offer a substitute, a credit, or a full refund.

3. Orders and Payment

  • Order Acceptance: Your order is an offer to buy a product from us. An order confirmation email does not signify our acceptance of your order, but rather confirms that we have received it. We reserve the right to accept or decline your order for any reason, including but not limited to, product availability, errors in pricing or product information, or issues with payment.

  • Payment Methods: We accept payment via [List accepted payment methods, e.g., Visa, Mastercard, Stripe, AfterPay, Google Pay, Bank Transfer. You agree to provide current, complete, and accurate payment information for all purchases.

  • Security: We take reasonable steps to ensure the security of your payment information. However, we cannot guarantee the security of data transmitted over the internet and are not liable for any unauthorized access to or loss of your personal data.

4. Shipping and Delivery

  • Delivery: We will make every effort to deliver your goods within the estimated timeframe. However, we are not responsible for delays caused by circumstances beyond our control, such as courier delays, natural disasters, or customs issues.

  • Risk of Loss: The risk of loss and title for all items purchased from the Website pass to you upon our delivery to the carrier.

  • Delivery Guarantee: Under the Consumer Guarantees Act 1993, we guarantee that goods will be delivered within the agreed-upon timeframe or, if no time is agreed, within a reasonable time.

5. Returns, Refunds, and Consumer Guarantees

  • Returns Policy: Our detailed returns policy is available on our Returns Policy page. It outlines the conditions under which you can return items for a refund or exchange.

  • Consumer Guarantees Act 1993 ("CGA"): Nothing in these Terms is intended to limit your rights as a consumer under the CGA. This Act provides guarantees that goods are of acceptable quality, fit for their purpose, and match their description. If a product fails to meet these guarantees, you have the right to a repair, replacement, or refund.

  • Fair Trading Act 1986 ("FTA"): We will not engage in misleading or deceptive conduct. All our representations about products and services are intended to be accurate and truthful in accordance with the FTA.

6. User Conduct and Content

  • Website Use: You agree to use the Website only for lawful purposes and in a way that does not infringe on the rights of others or restrict or inhibit anyone else's use and enjoyment of the Website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within the Website.

  • Intellectual Property: All content on this Website, including text, graphics, logos, images, and software, is the property of Bike It Now and is protected by New Zealand and international copyright laws. You may not reproduce, distribute, or create derivative works from any content on the Website without our express written permission.

7. Limitation of Liability and Indemnity

  • Disclaimer: The information on this Website is provided "as is" and without warranties of any kind, either express or implied.

  • Limitation of Liability: To the maximum extent permitted by New Zealand law, we are not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the Website or our products.

  • Indemnity: You agree to indemnify and hold harmless Bike It Now, its directors, employees, and agents from any claims, damages, expenses, or losses arising from your use of our services or your violation of these Terms.

8. Privacy

  • Privacy Policy: Our Privacy Policy, which is available on our website, describes how we collect, use, and protect your personal information. By using our services, you consent to the data practices described in that policy.

9. Governing Law

  • These Terms are governed by the laws of New Zealand. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of New Zealand.

10. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: Sales@bikeitnow.co.nz

  • Phone:0800245366