Gift Vouchers

Bike It Now! - Gift Voucher Policy

 

A Bike It Now gift voucher is the perfect gift for any cycling enthusiast. Our vouchers can be used to purchase any goods and services both in-store and online.

1. Purchasing Gift Vouchers

  • Gift vouchers can be purchased in-store or online in various denominations.

  • Upon purchase, you will receive either a physical gift card or a digital voucher via email with a unique code.

  • Your purchase receipt will serve as proof of purchase and should be kept for your records.

2. Expiry Date

In accordance with New Zealand's Fair Trading (Gift Card Expiry) Amendment Act 2024, which is effective from March 16, 2026:

  • All new gift vouchers sold by Bike It Now! will have a minimum expiry period of 12 Months from the date of purchase.

  • The expiry date will be clearly stated on the gift voucher itself (either on the physical card or in the digital email).

  • The expiry date is final, and we are not obligated to honour gift vouchers after the expiry date has passed.

3. Redemption

  • Vouchers can be redeemed for any products or services at our physical store located at [Insert Your Store's Full Address Here] or online at [Your Website URL].

  • To redeem online, simply enter the unique voucher code at checkout.

  • To redeem in-store, present the physical gift card or the digital voucher on your phone to a staff member at the time of purchase.

  • If the value of your purchase is less than the value of the gift voucher, the remaining balance will be kept on the same voucher for future use. You are not entitled to receive cash back for the remaining balance unless required by law.

  • If the value of your purchase is more than the value of the gift voucher, you can pay the difference using another accepted payment method.

  • Gift vouchers cannot be redeemed for cash or used to purchase other gift vouchers.

4. Lost or Stolen Vouchers

  • Bike It Now is not responsible for lost, stolen, or damaged gift vouchers.

  • Treat your gift voucher like cash. Unfortunately, we cannot replace it if it is lost or stolen.

  • If you have a digital gift voucher and accidentally delete the email, please contact our customer service team with your proof of purchase (the original order confirmation email), and we will do our best to assist you in retrieving your voucher number.

5. Other Conditions

  • Gift vouchers are not part of our customer loyalty programme and do not accrue points.

  • Our gift vouchers are not reloadable.

  • Gift vouchers are not for resale.

  • The use of our gift vouchers is subject to our general Terms of Service and Privacy Policy.

For any questions regarding your gift voucher, please contact our customer service team:

  • Email: Sales@bikeitnow.co.nz

  • Phone: 0800245366